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[ Site Map |
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About Us
Long Acre Plants are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Long Acre Plants South Marsh, Charlton Musgrove, nr Wincanton, Somerset BA9 8EX Phone: 01963 32802 Email: info@longacreplants.co.uk |
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. |
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Shipping And Handling
Carriage Costs For all of Britain to an imaginary line just north of Glasgow/Edinburgh we use a 24 hour courier service by FedEx UK The charge is £7.00 which is less than it costs us. North of here plus Highlands & Islands, Isle of Man, Isle of Wight & Northern Ireland the carriage has a £6 supplement. Please edit the shipping amount if this applies to you. To Ireland (Eire) Channel Islands the cost is £15-£20 |
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Delivery Schedule
When do we despatch plants? All year around assuming we can get the plants to you safetly. Minimum order? £20.00 plus postage. Orders received at other times will be held until the start of the next despatch season. You will receive your plants within 14 days, stock and weather permitting (see below), however we normally send plants much quicker and aim to get them delivered to you within 7 days. Also, please be aware that there are days when it is not a good idea to send plants in the back of a delivery van as it would be too hot or too cold for them. There are also weeks when we are exhibiting at shows and are not able to despatch - please see our events and shows section. On days where it is too hot or cold we will not despatch the plants as we care too much for them and would rather you received them in perfect condition a few days later than send you damaged plants. We hope that you share our feelings on this |
| Back Orders Back orders are sometimes needed due to some plants only being available at certain times of year. |
| Credit Card Security We do not deal with any credit card details they are dealt with by the Payment Sevice Providers we use, PROTX the main one we use is the biggest in the UK and has the best protection possible for your card details. The PSP will then pass payment instructions to our bank not to us directly. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on [01963 32802] or fax us on same number or write to us at Long Acre Plants, Charlton Musgrove, nr Wincanton Somerset BA9 8EX |
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Privacy Policy
Long Acre Plants do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy |